Our Story
Best Restaurant Equipment & Design Co. was founded in 1987. From the time of our inception, BEST Restaurant Equipment & Design was set up to cater to our clients with the BEST possible service whether they were ordering one piece of equipment or a full package. We were a small company, but we knew that our customers could benefit from our services; we knew intuitively that “You don’t have to be the Biggest to be the BEST”. This became our simple philosophy and the driving force of our company.
Our focus when we started was to cater to growing chain clients, which we are renown for today throughout the country, but we also found that commercial clients of all kinds valued our services. Today we are proud to provide equipment and supplies to independent restaurateurs, commercial foodservice, school and university dining facilities, as well as C-Stores.
Our leadership takes an active role in the national Foodservice Equipment Distributors Association, as well as in SEFA Supply & Equipment Foodservice Alliance marketing group. We currently employ over 65 associates, which includes: 20 well trained and experienced sales associates, 16 kitchen designers and 4 smallwares/tabletop consultants. We specialize in chain restaurants, contract work, design layout and specify turnkey equipment and furniture packages, as well as specify and supply smallwares packages and customized re-order programs.
In 2016, BEST Restaurant Equipment & Design Co. became an Employee Owned company (better known as an ESOP). We began a dedicated process of training and transitioning our leadership team for the ongoing success and future of our company.
Our Philosophy
At Best Restaurant Equipment & Design we use these guidelines each and every day to ensure all of our customers are satisfied and successful.
1
Best Restaurant Equipment & Design Co. is a team of people working together to do an excellent job for our customers.
2
We provide our customers with the highest level of professionalism.
3
Excellent customer service is the driving force of our company.
4
Excellent customer service requires complete cooperation and mutual respect.
5
The size of the purchase does not affect the quality of the service given.
6
The size of the business is determined by the satisfaction of our customers.
7
The satisfaction of our customers is determined by how good we decide we want to be.
8
We want to be known as the “BEST” not necessarily the biggest.